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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8279
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I have an ipod classic. Up until recently I was able to buy

Customer Question

I have an ipod classic. Up until recently I was able to buy audiobooks from itunes and they would appear in my itunes library ready for me to download them to my ipod. Very simple. Now...I cannot find where my audiobooks are in itunes and all the google answers refer to iphones and ipads!!
JA: How long has this been going on?
Customer: Can you help please?
JA: What troubleshooting have you tried?
Customer: I have tried EVERY button to try to find my audiobooks in itunes with no luck BUT the older ones are still on my ipod
JA: The Mac expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no thanks
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Mac Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: Mac
Expert:  Ashik replied 5 months ago.

Hi, I'm Ashik. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

Expert:  Ashik replied 5 months ago.

In iTunes, click on the 3 dots at the top left next to Musics, Apps etc and do you see Audiobooks option there ? See this picture --> http://images.techhive.com/images/article/2014/10/edit-libraries-100526540-large.png

If you don't see Audiobooks option, then uninstall iTunes completely. See here --> https://support.apple.com/en-in/HT204275

Then reinstall fresh version from here --> http://www.apple.com/itunes/download/

After that, download this sample Audiobook to iTunes on your computer --> http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=255293600&uo=8&at=10lqkA

or here --> http://www.openculture.com/freeaudiobooks

Now, do you see Audiobooks section on iTunes ?

Expert:  Ashik replied 5 months ago.

In iTunes, click on the 3 dots at the top left next to Musics, Apps etc and do you see Audiobooks option there ? See this picture --> http://images.techhive.com/images/article/2014/10/edit-libraries-100526540-large.png

If you don't see Audiobooks option, then uninstall iTunes completely. See here --> https://support.apple.com/en-in/HT204275

Then reinstall fresh version from here --> http://www.apple.com/itunes/download/

After that, download this sample Audiobook to iTunes on your computer --> http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=255293600&uo=8&at=10lqkA

or here --> http://www.openculture.com/freeaudiobooks

Now, do you see Audiobooks section on iTunes ?