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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8286
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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My mac microsoft word is freezing up only on one document.

Customer Question

my mac microsoft word is freezing up only on one document. When I put the document on a thumb drive and put it on another computer it does not freeze up
Submitted: 5 months ago.
Category: Mac
Expert:  Bhavik Joshi replied 5 months ago.

Hi Welcome to JustAnswer

Customer: replied 5 months ago.
Hi. I figured it out. I figured out how to put microsoft 2011 on my computer and open the document. It's working. I just need to install the capital os now but I don't know how to do it
Expert:  Bhavik Joshi replied 5 months ago.

That's great !!. I will let you know that

Customer: replied 5 months ago.
Thanks because I got a sample 2011 but I want to buy 2016 next month and I can't put it on computer until I can downloand capitan os. That's what I had tried in the first place but I couldn't do it, so I downloaded the 2011 and couldn't open it. It finally opened right when I made our appt so you gave me good luck.
Customer: replied 5 months ago.
my dissertation is due this month and I couldn't open it all week and finally fixed it.
Expert:  Bhavik Joshi replied 5 months ago.

Sounds great !! . Glad that I helped you in some or the other way

Customer: replied 5 months ago.
you sent good luck
Expert:  Bhavik Joshi replied 5 months ago.

Which OS you want to install .. Captain or Capital ?

Customer: replied 5 months ago.
Capitan
Expert:  Bhavik Joshi replied 5 months ago.

see the step by step description in below document :-

Customer: replied 5 months ago.
Thank you, ***** ***** try that
Expert:  Bhavik Joshi replied 5 months ago.

Let me know if you face any problem any where