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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8285
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I'm trying to redeem a iTunes card,been at it now. Can you

Customer Question

I'm trying to redeem a iTunes card,been at it for awhile now. Can you help me
JA: How long has this been going on?
Customer: This is the second Tim this has happened
JA: What troubleshooting have you tried?
Customer: I really don't know what to do. I tap redeem, it ask for my password,It takes password ***** nothing
JA: When did you last reset your username and password?
Customer: Maybe Feb this yr.
JA: The Mac expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No thank you
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Mac Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: Mac
Expert:  Kevin T replied 5 months ago.

Hi,

Can you tell me were you are trying to redeem this card, what application or hardware?

Are you getting an error when you try this?

Regards

K