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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8498
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I'm trying to redeem a iTunes card,been at it now. Can you

Customer Question

I'm trying to redeem a iTunes card,been at it for awhile now. Can you help me
JA: How long has this been going on?
Customer: This is the second Tim this has happened
JA: What troubleshooting have you tried?
Customer: I really don't know what to do. I tap redeem, it ask for my password,It takes password ***** nothing
JA: When did you last reset your username and password?
Customer: Maybe Feb this yr.
JA: The Mac expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No thank you
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Mac Technician about your situation and then connect you two.
Submitted: 10 months ago.
Category: Mac
Expert:  Kevin T replied 10 months ago.

Hi,

Can you tell me were you are trying to redeem this card, what application or hardware?

Are you getting an error when you try this?

Regards

K

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