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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8279
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I want to share photos on iphoto, but keep getting asked

Customer Question

I want to share photos on iphoto, but keep getting asked for an email password ***** I enter and is always rejected. Is there a way to send these photos without needing to enter any passwords?
Submitted: 5 months ago.
Category: Mac
Expert:  Viet - Mac Tech replied 5 months ago.

Hi,

I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Is it asking for both your email address and your email password?

Please reply at the box below. Thank you,

Customer: replied 5 months ago.
I use Gmail. Password ***** ***** is requested.
Expert:  Viet - Mac Tech replied 5 months ago.

Is your gmail email address and gmail email password ***** working at the gmail.com website?

Please reply at the box below. Thank you,

Customer: replied 5 months ago.
I believe it is.
Expert:  Viet - Mac Tech replied 5 months ago.

Can you please test your gmail email password ***** the gmail.com website now?

Customer: replied 5 months ago.
Done. It appears to work.
Customer: replied 5 months ago.
I am now getting a message which says my payment didn't work. I know the information is correct.
Customer: replied 5 months ago.
This is not satisfactory. Please cancel this contact.
Expert:  Viet - Mac Tech replied 5 months ago.

I'm sorry; we guarantee our service, so don't worry. It appears your bank / credit card company has blocked the payment to JustAnswer.

Expert:  Viet - Mac Tech replied 5 months ago.

I will have our customer service contact you about the billing issue. We can continue whenever you are available. Please reply at the box below; we guarantee our service. Thank you,