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Quiksilver07070, Computer Support Specialist
Category: Mac
Satisfied Customers: 670
Experience:  Consultant within every computer and networking category. Troubleshoot and maintain various operating systems. Sales Engineering.
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I updated my Mac to El Capitan and to the new photo program

Customer Question

I updated my Mac to El Capitan and to the new photo program that is all working but since the update I ave been unable to use Picasa a program that I have used with all other operating systems now when I try to open picasa I can see the photos but a spinning ball prevents me from using it
Submitted: 3 months ago.
Category: Mac
Expert:  Quiksilver07070 replied 3 months ago.

Hello, and thank you for choosing


I suggest you REMOVE Picassa, and then REinstall it.


Dont worry your photos will still be on your Mac.