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Pete, Computer Engineer
Category: Mac
Satisfied Customers: 15426
Experience:  Over 16 years of computer experience, CISCO certified
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I lost piece of paper with apple i d, and password. How do I

Customer Question

I lost piece of paper with apple i d, and password. How do I change them?
Submitted: 3 months ago.
Category: Mac
Expert:  Ashik replied 3 months ago.

Hi, I'm Ashik. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

Expert:  Pete replied 3 months ago.

Hi Paul,

You can find out your Apple ID and password *****

Expert:  Pete replied 3 months ago.

Or you can create a new Apple ID and account and start using that instead on your iPod:

Expert:  Ashik replied 3 months ago.

If your iPod is asking for the Apple ID and password, then you can't change them without the original Apple ID and password.

Apple ID/iCloud ID would be your email address you registered with your device.

If you don't remember your Apple ID, then you can find it from

here -->!&section=appleid

If you don't remember the password, then you have to reset the password. You can reset it from here (go to this website from your computer) -->

Go to the above website. Use the "Get an Email" method to reset the Apple ID. Apple will send the reset instructions to the recovery email you setup with your Apple ID. It would be your email registered with Apple, like Gmail, Yahoo etc. Open your email and you will see the email from Apple. Open it and follow the instructions to reset the password.

If that didn't work, then go to this site again -->

This time use the "Answer Security Questions" and answer the security questions there to reset your password.

Please let me know if that didn't work, so I will continue to help you

Expert:  Ashik replied 3 months ago.

Hi there, I'm just checking. How is it going ?

Expert:  Pete replied 3 months ago.

Hi, just checking in on your question, do you need any further assistance?

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