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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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My macbook pro keeps spitting out a blank cd-r disc. I want

Customer Question

My macbook pro keeps spitting out a blank cd-r disc. I want to copy and create a playlist from my itunes library
JA: Just to clarify, how old is your MacBook Pro and what operating system are you running?
Customer: old....using OSX El Capitan
JA: What troubleshooting have you tried?
Customer: I restarted.....I have never had a problem before.
JA: The Mac expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Mac Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: Mac
Expert:  Jason Jones replied 4 months ago.


I am the person that will be helping you today.

Can the Macbook read any CDs at all? Please, put in another CD and see if it reads it.

I will be standing by, looking forward to your response.

Thank you,