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Ask Jason Jones Your Own Question

Jason Jones
Jason Jones, Mac Technician
Category: Mac
Satisfied Customers: 14377
Experience:  Several years of supporting Mac systems.
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Lost phone & number, cannot login, lost password

Customer Question

Lost phone & number, cannot login, lost password
Submitted: 5 months ago.
Category: Mac
Expert:  Jason Jones replied 5 months ago.

Hello,

I am the person that will be helping you today.

What can you not log into?

I will be standing by, looking forward to your response.

Thank you,
Jason

Customer: replied 5 months ago.
Google
Expert:  Jason Jones replied 5 months ago.

Thank you kindly for the update.

Gmail's password ***** system does not offer many options, but I have given them all below. If all else fails, you can always create a new free Gmail account.

Please, follow the instructions below to reset your Gmail/Google password:
- Click the following link: https://accounts.google.com/RecoverAccount
- Enter the email address that you wish to reset the password *****
- Click the Submit button
- Answer the questions on the following screen
- Now you will be able to reset your password

If you still cannot get your password ***** you must fill out the form at the following page: https://www.google.com/accounts/recovery/skt
--- On this page, fill out as much information as you can. It is okay if you cannot remember the answers to everything. It may take up to a few days for the Gmail team to get back to you.

If need be, you can call Google at the following number. Keep in mind that the wait will be long: (###) ###-####

I look forward to your next message below or your rating on the top of this page (choosing of number of Stars and clicking the Submit button)

Please, do not forget to rate my help on this page.

Thank you again,
- Jason

P.S. If you do not know the answers to any of my questions or are confused about something, please let me know by replying on this page.

Expert:  Jason Jones replied 5 months ago.

Hello,

Is there anything else that you need help with? If we are done, please do not forget to rate me 3 stars or more. If there is more to be done, please let me know.

Thank you,

***** *****