Hello & Welcome to JustAnswer. Thank you for your question.
May i connect with you remotely to troubleshoot the issue directly? Thanks
The problem isn't solved yet, and the renewal thing is not related to Comcast or Mac Mail. Something, else must have happened. In response to your question, i am asking if i can connect with you remotely to troubleshoot the issue directly? Thanks
The remote service is an additional service for $39 and can take 1-2 hours for the issue to be troubleshooted, however if you do not want to pay for remote, i can opt out and open the question to other experts who may be able to assist without remoting in. Let me know.
Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.
Im willing to connect remotely and work on this issue on screen, at the original fee you agreed to. ( without any extra charge )
Would you like to get started?
Hello again.. I never heard back from you.. Did you still need help with this issue?
Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.