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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8286
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I deleted my mail icon by accident and can't get it back.

Customer Question

I deleted my mail icon by accident and can't get it back.
JA: How long has this been going on?
Customer: Several weeks
JA: What troubleshooting have you tried?
Customer: Looked in the trash and asked google but didn't follow the suggestions because I didn't understand them.
JA: The Mac expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: Not now. Give me time. I'm a senior citizen.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Mac Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: Mac
Expert:  Kamil Anwar replied 5 months ago.

Hello & Welcome to JustAnswer. Thank you for your question.

May i connect with you remotely to troubleshoot the issue directly? Thanks

Customer: replied 5 months ago.
Please do what ever it takes.
Expert:  Kamil Anwar replied 5 months ago.

I sent request for remote service. Please accept it then follow steps here to connect with me.

Expert:  Kamil Anwar replied 5 months ago.

The payment for remote service has failed. Please call our customer service team to have the payment issue sorted, and then re-accept the remote service. You can call them on 1(###) ###-####/p>

Customer: replied 5 months ago.
I found someone locally that was cheaper. Thanks.
Expert:  Kamil Anwar replied 5 months ago.

Welcome.