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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8425
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Can you help me, It just happen today, Basically all, I just

Customer Question

Hello can you help me
JA: How long has this been going on?
Customer: It just happen today
JA: What troubleshooting have you tried?
Customer: Basically all
JA: The Mac expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: I just want my computer to work again
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: It's a MacBook Air 11inch 2011 and OS X
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Mac Technician about your situation and then connect you two.
Submitted: 9 months ago.
Category: Mac
Expert:  Russell H. replied 9 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

What is the problem with your computer, please?