How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

Please unblock Firefox so I can access my email. Thanks,

Customer Question

Please unblock Firefox so I can access my email. Thanks
JA: Just to clarify, what email service provider are you using?
Customer: Aol
JA: What troubleshooting have you tried?
Customer: Mozilla
JA: The Mac expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No, thanks.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Mac Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: Mac
Expert:  Ashik replied 4 months ago.

Hi, I'm Ashik. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

Expert:  Ashik replied 4 months ago.

Could you please explain your question a little more ?