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Bhavik Joshi
Bhavik Joshi, Computer Software Engineer
Category: Mac
Satisfied Customers: 275
Experience:  Product Developer at Computer Science Corporation
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It's not letting me activate my card! What am I doing wrong?

Customer Question

It's not letting me activate my card! What am I doing wrong?
JA: How long has this been going on?
Customer: It keeps telling me that there is an error!
JA: What troubleshooting have you tried?
Customer: I'm not real computer smart! Lol! But true!
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: I was just trying to activate my iTunes card!! I put in my information and it says there's an error
JA: The Mac expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: I don't think so! Thank You Pearl! Have a blessed day!
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Mac Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: Mac
Expert:  Bhavik Joshi replied 5 months ago.

Hi Welcome to JustAnswer.

I am looking into your issue .I will get back to you ASAP.

Expert:  Bhavik Joshi replied 5 months ago.

Hi Please tell me more about the error message ?

Expert:  Bhavik Joshi replied 5 months ago.

I have given you step by step instruction here. Please follow them and let me know if that works for you. Many users have faced this problem so don't worry it's not only you and we have workaround as well for this. Below is the details steps with description.

Expert:  Bhavik Joshi replied 5 months ago.

Please provide me your valuable rating. If you still have any questions you can give its description to me. I will help you out in resolving it.