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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8279
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Updated my Iphone software to OS 9.3.2. last nite now my

Customer Question

updated my Iphone software to OS 9.3.2. last nite now my phone wants a passcode to open. I never had a chance to set a passcode now I am locked out of using the phone
Submitted: 5 months ago.
Category: Mac
Expert:  michael perrault replied 5 months ago.

You can try doing a factory reset. but you will lose all data on the phone if it has not been backed up.

Expert:  michael perrault replied 5 months ago.

If you go here:

https://support.apple.com/en-us/HT204306

it will give you a step by step as well.

Expert:  michael perrault replied 5 months ago.

If you have any other questions on this, just let me know and I'll help you in any way that I can. And before leaving this page, please use the rating box at the top to rate the answer at least 3 Stars/OK Service or better so that I receive credit for assisting you.