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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8365
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Trying to figure how to find my time machine sparsebundle

Customer Question

trying to figure how to find my time machine sparsebundle file
JA: How long has this been going on?
Customer: started getting an error message a few days ago about time machine verification error and needing to create new backup but I don't want to loose all the backed up data on TM
JA: What troubleshooting have you tried?
Customer: rebooting time capsule, first aid on time machine backup
JA: The Mac expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: nope
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Mac Technician about your situation and then connect you two.
Submitted: 7 months ago.
Category: Mac
Expert:  Mike replied 7 months ago.

Please go to the Apple logo at the upper left of your computer screen to About This Mac and give me this information:
• The exact system Version (listed right under OS X ??)
• Processor
• Memory

Expert:  Mike replied 7 months ago.

Hello!! ??