hi Welcome to JustAnswer. Give me a moment . I am looking into your request.
If you are being asked to complete the Account Recovery Form, then you normally get a response within 24 hours or so telling you whether your application was successful or not. Sometimes they may ask for more specific information.
If you don't get a reply after, say, 48 hours, try another submission, but it's always a good idea to wait for acknowledgement before submitting another, better ARF. Don't just submit the same one over and over - keep trying to improve your answers and remember that best guesses will sometimes be enough even if you don't have accurate dates....
Apologies for delay. Due to some technical issue I couldn't send you this message on time