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Hi, I'm Ashik. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP
Could you please explain the question a little more ?
Yes, it is the server that is not responding. How are you logging into it ? Via Safari or using any special application ?
Yes, try Firefox or Chrome. This will tell us if there is any issue with the browser. Also, can you try different network ? Like your phone's network ?
Can you try with Chrome ? https://www.google.com/chrome/browser/desktop/
Can you try with another Wifi network ?
No problem. I'm trying to figure out whether the issue is on your end or other end. Then only we should start troubleshooting.
Try with Chrome and use with your phone's WiFi.
Also try to access that website using phone. Citrix Receiver is available on Android/iOS as well.
Re AirMac, we can fix it easily as we know the issue is with IT. Just tell me the problem and will send you instructions to fix it.
Re this server problem, we're not sure whether it is with the server or with your Mac. So we need to figure it out first.
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