I'm sorry about the issue. On your iPad, please press and hold both the Power (On / Off) button and the Home button (which is located right below the screen) together for at least 10 seconds, until the Apple logo appears, then wait a bit, then check.
- If it asks for your Apple ID account password, and your Apple password ***** not work, then please reset your Apple password ***** the website below:
- If it asks for the passcode (for logging in and using the iPad), please try:
; Note: The steps must be done correctly; you may have to try a couple of times.
- If needed, please watch video instructions at the website below:
Please reply at the box below to continue. Thank you,
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,