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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I contacted apple Australia last Wednesday as I had done a

Customer Question

hi I contacted apple Australia last Wednesday as I had done a factory reset on my iphone 5 and had icloud activation on. My password ***** for forgotten. So I sent proof of Purcahase in with my problem , my Case ID:(###) ###-####
kind regards
Submitted: 4 months ago.
Category: Mac
Expert:  John T. F. replied 4 months ago.


you've submitted your question to, a third party support site. If you wish to follow up with Apple you would need to contact them directly. Otherwise, I can attempt to assist you with your issue.