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Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 370
Experience:  Technical Support Coach at Liberty Tax Service
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Reset apple ID

Customer Question

reset apple ID
Submitted: 5 months ago.
Category: Mac
Expert:  Isaac Franklin replied 5 months ago.

HI, my name is ***** ***** i will be assisting you today.

To reset your Apple ID, you can follow the instructions on this link:

https://support.apple.com/en-us/HT201354

Just in case you need further help with password ***** your Apple ID, here is the instructions for resetting it:

https://support.apple.com/en-us/HT201487

If you need further assistance, we can go from there after you reply here. If more help is needed, please list if you are

on your iPad, Mac, or Windows 7/8/10 PC ?

If you are satisfied with the help I have provided, please remember to click and submit a star rating on this page. Your feedback is important as it is the only way I am credited for assisting you. Thank you.
~Franklin

Expert:  Isaac Franklin replied 5 months ago.

Due to your other ticket, i sent you a message how to proceed on that one.

For this question, you can respond here and please follow the instructions above to complete your task.

If you are satisfied with the help I have provided, please remember to click and submit a star rating on this page. Your feedback is important as it is the only way I am credited for assisting you. Thank you.
~Franklin

Customer: replied 5 months ago.
I did what you told me I uploaded the iTunes is still will not let me connect to iTunes storeProduct: iPad
Expert:  Isaac Franklin replied 5 months ago.

okay, what exact error are you getting when you say it wont let you connect?

It seems you have downloaded the itunes already? And you are doing this on your iPad, yes?