HI, my name is ***** ***** i will be assisting you today.
To reset your Apple ID, you can follow the instructions on this link:
Just in case you need further help with password ***** your Apple ID, here is the instructions for resetting it:
If you need further assistance, we can go from there after you reply here. If more help is needed, please list if you are
on your iPad, Mac, or Windows 7/8/10 PC ?
If you are satisfied with the help I have provided, please remember to click and submit a star rating on this page. Your feedback is important as it is the only way I am credited for assisting you. Thank you.~Franklin
Due to your other ticket, i sent you a message how to proceed on that one.
For this question, you can respond here and please follow the instructions above to complete your task.
okay, what exact error are you getting when you say it wont let you connect?
It seems you have downloaded the itunes already? And you are doing this on your iPad, yes?