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tyroneboman
tyroneboman, Mac Genius
Category: Mac
Satisfied Customers: 9252
Experience:  Computer specialist.
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I continually get requests to activate the iPad. : About 3

Customer Question

I continually get requests to activate the iPad.
JA: How long has this been going on?
Customer: About 3 weeks
JA: What troubleshooting have you tried?
Customer: None
JA: The Mac expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: Nope
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Mac Technician about your situation and then connect you two.
Customer: Sorry, question...this is an iPad Air, not a mac
Submitted: 5 months ago.
Category: Mac
Expert:  tyroneboman replied 5 months ago.

Does it ask for your Apple ID and password?

Customer: replied 5 months ago.
Expert:  tyroneboman replied 5 months ago.

okay, what happens when you enter the info?

Customer: replied 5 months ago.
The iPad works as before it shut down. All apps that were open before the shutdown are on the same page they were before
Customer: replied 5 months ago.
No thanks
Customer: replied 5 months ago.
Are you still there?
Expert:  tyroneboman replied 5 months ago.

Yes, Go to ITunes and Sign out of ITunes then Sign back in>

  1. Launch the Settings app on your iPad.
  2. Tap on iTunes & App Store.
  3. Tap on your current Apple ID at the top.
  4. Tap on Sign Out in the popup menu that appears.
Customer: replied 5 months ago.
Ok, done. Do I sign in again or restart?
Customer: replied 5 months ago.
Are we done?
Expert:  tyroneboman replied 5 months ago.

sign in again please.

Expert:  tyroneboman replied 5 months ago.

Let me know if this does not work and we can try another solution.

Please reply and let me know if you need any other assistance or if everything is good, take a moment to rate my service by choosing one of the stars at the top, then click submit.

Thank you very much!