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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8279
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I'm trying to buy some more puzzles, but it keeps asking

Customer Question

I'm trying to buy some more puzzles, but it keeps asking for my Apple ID. I don't remember what it is.
JA: When did you last reset your Apple ID or password?
Customer: I have no idea... have tried a few times, but don't seem to get there.
JA: What troubleshooting have you tried?
Customer: I don't know how to troubleshoot...
JA: The Mac expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: This account may be under my husband's *****@******.***
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Mac Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: Mac
Expert:  Dustin replied 5 months ago.

Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.

What type of device are you trying to buy puzzles on, a mac, an ipad, an iphone?