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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8498
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I have and Ipad that says that I need to activate but I keep

Customer Question

I have and Ipad that says that I need to activate but I keep getting kicked out all the time saying that the ID and password ***** not match. I am going away soon and I need my ipad to keep in touch with my family. Can you please help?
Submitted: 11 months ago.
Category: Mac
Expert:  michelleclive replied 11 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Click on the link given below and reset your Apple id and password.

https://iforgot.apple.com/password/verify/appleid#!&section=password

Customer: replied 11 months ago.
I would get you to fix it but I live in Australia and the phone call would be very expensive. I tried doing what you said but it still doesn't work
Customer: replied 11 months ago.
I cannot remember my logon or password. I have tried but it keeps kicking me out
Expert:  michelleclive replied 11 months ago.

no worries please follow the steps given on the link attached below.

https://support.apple.com/en-in/HT206214

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