Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.
The cost of service depends on how we proceed. If we use just written support then the cost would appear to be 30$.
if you want me to connect directly to your mac and fix the issue, or speak over the phone. Both of those offers are considered a premium service and would entail additional cost.
Did you still need help with this issue, and if so how would you like to proceed?
Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.