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Richard
Richard, Apple Software Engineer
Category: Mac
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Experience:  IT Engineer for over 15 years
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My iPhone battery appears dead - have recharged all nite -

Customer Question

My iPhone battery appears dead - have recharged all nite - nothing. Battery icon shows batter with nothing in it except small red line at bottom!!!
Submitted: 10 months ago.
Category: Mac
Expert:  Richard replied 10 months ago.

Hi there Christine and welcome

Can you please hold the home and power buttons on the iPhone until you see the apple logo then release.

Let the iPhone restart and tell me if it now starts correctly please.

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