Hi there and welcome
Can you tell me please Bruce which version of outlook you are trying to do this in?
you cannot copy and paste the picture directly this way, it is required to be inserted
When your at the email signature page, you see a picture icon on the right, click that and select your picture to insert it.
The icon is to the left of the globe
Let me know how you go please.
I think you corrupted the signature file, delete it, make a new one, then add the photo, then click it to resize please
I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.
try to insert a different photo.
Click Start, All Programs, Accessories, right click on Command Prompt and select Run As Administrator.
A black window will open.
Type in it
press enter and when it has completed, type in
It will give a message "the type of the file system is NTFS cannot lock current drive.
chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts y/n" Say Y, press enter and restart the computer.
Please note, while this normally only takes 10 minutes to run, it can take at times number of hours if windows encounters many issues. If this is occurring it is critical to let this complete as it means you have corruption on the hard drive that it needs to fix. Even if it looks like the scan is not progressing, it is, please just let it run to completion. Windows will then start when it has.
Then tell me if you can insert a photo please.
ok, open outlook, click Office Diagnostics from the help menu
Run a diagnostics and repair.
Once done, restart the computer and tell me if it now works please
ok, close outlook
Click start, control panel.
Then search in the top right for mail then click it when it shows.
Then click on show profiles, then add a new profile.
Add your details and when done, on the show profiles screen, choose the option to have outlook as you which profile when opening.
Then choose the new profile and tell me if you can then add the photo please.
ok, resize it here please
Then use the resize image
Let me know how you go
if you click where it should be, can you see the cursor change to move it?
If you try a different picture, does that show?