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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8279
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Cannot open application on my Mac : Is xyosemite 10.10.5 :

Customer Question

Cannot open application on my Mac
JA: Just to clarify, what's the model of your Mac, and what operating system are you running?
Customer: Is xyosemite 10.10.5
JA: Tell me a bit more about what's going on so he can help you best. Is there anything else important you think the Mac Technician should know?
Customer: iMac desktop
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Mac Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: Mac
Expert:  Cody replied 5 months ago.

What program is it?

Customer: replied 5 months ago.
All of them I guess but I cannot try them all. iTunes Firefox quicken essentials
Customer: replied 5 months ago.
Expert:  Cody replied 5 months ago.

Go to apple logo on top left --> system preferences --> time machine --> is this enabled and have a recent backup?

Customer: replied 5 months ago.
it was backed up 3:52 am
Customer: replied 5 months ago.
Are you there?
Expert:  Cody replied 5 months ago.

Restart the device.

hold down Cmd+R to start in OS X Recovery

Select Restore From Time Machine Backup

Customer: replied 5 months ago.
Nothing happens when I press command+ r
Customer: replied 5 months ago.
But anyway I had this problem before 3:52 am so I don't think that will help
Expert:  Cody replied 5 months ago.

there maybe another backup listed before that

Customer: replied 5 months ago.
But I also saiid nothing happens when I press command+ r