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Vinod Menon
Vinod Menon, Support Specialist
Category: Mac
Satisfied Customers: 2836
Experience:  worked as a Tech support Associate for Apple products
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My Iphone 5C is locked up because I tried to install the

Customer Question

my Iphone 5C is locked up because I tried to install the update 9? and cannot remember what ever password ***** ever, now it is not able receive calls or unable to call out, I am senior citizen,and need my safety net with this phone, I need to make it work,please advise
Submitted: 4 months ago.
Category: Mac
Expert:  Vinod Menon replied 4 months ago.
Sorry to hear about your issue :(
Is the iPhone asking you for a 4 digit or 6 digit passcode now?
Thank you