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tyroneboman
tyroneboman, Mac Genius
Category: Mac
Satisfied Customers: 9268
Experience:  Computer specialist.
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I need help please... I am having a problem Activating my

Customer Question

hello, I need help please...I am having a problem Activating my Ipad.I have the Apple ID, but not the password....can I reset a new password? if so how do I do that? Thank you!
Submitted: 6 months ago.
Category: Mac
Expert:  tyroneboman replied 6 months ago.

yes, what is the apple id email address?

Customer: replied 6 months ago.
Customer: replied 6 months ago.
is the apple id email address, sorry
Expert:  tyroneboman replied 6 months ago.

okay, thank you.

Can you access email on that email address?

Customer: replied 6 months ago.
Expert:  tyroneboman replied 6 months ago.

okay great, I will send instructions to your email address and you can reset the password ***** following the steps in the email.

Please take a moment to rate my service by choosing one of the stars at the top, then click submit.

Thank you very much!

Expert:  tyroneboman replied 6 months ago.

did that work for you?

Expert:  tyroneboman replied 6 months ago.

Please take a moment to rate my service by choosing one of the stars at the top, then click submit.

Thank you very much!