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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I'm unable to open Mac mail : Macbook Air : OS X 10.8.5 : no

Customer Question

Hi. I'm unable to open Mac mail
JA: Just to clarify, what's the model of your Mac, and what operating system are you running?
Customer: Macbook Air
JA: Tell me a bit more about what's going on so he can help you best.
Customer: OS X 10.8.5
JA: Is there anything else the Mac Technician should be aware of?
Customer: no
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Mac Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: Mac
Expert:  Kamil Anwar replied 4 months ago.

Hello & Welcome to JustAnswer. Thank you for your question.

May i connect with you remotely to troubleshoot the issue directly? Thanks