How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8286
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

I have an iPad and do not have the ability to sign in. I

Customer Question

i have an iPad and do not have the ability to sign in. I have owned it for a couple of years but never used it. It needs to be set up. I have no password ***** work with and no apple Id. I BOUGHT IT USED. IT HAS A NAME OF THE FORMER OWNER Perdido
Submitted: 6 months ago.
Category: Mac
Expert:  Josh replied 6 months ago.

Hi!

It sounds like the iPad was never unlinked from the previous owner. Are you able to contact the previous owner?

Customer: replied 6 months ago.
no
Customer: replied 6 months ago.
NO more money. refund what I paid
Customer: replied 6 months ago.
I will contact paypal and cancel payment if I have no response now.
Expert:  Josh replied 6 months ago.

Do you wish to continue or would you like a refund?

Customer: replied 6 months ago.
refund or unlock
Customer: replied 6 months ago.
refund
Customer: replied 6 months ago.
I would rather converse by phone(###) ###-####