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Ask Viet - Mac Tech Your Own Question

Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 35239
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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My Mac computer is not connected to my wireless HPofficejet

Customer Question

My Mac computer is not connected to my wireless HPofficejet 6500Aplus printer.
How do I reconnect them?
Electricity went off 2 days ago and broke the connection.
Submitted: 6 months ago.
Category: Mac
Expert:  Viet - Mac Tech replied 6 months ago.

Hi,

I'm sorry about the issue. Can you please click on the Apple logo / menu at the top, then click on About this Mac, then tell me your Mac OS X version, i.e., 10.6, 10.7, 10.8, etc.?

Please reply at the box below. Thank you,

Expert:  Viet - Mac Tech replied 6 months ago.

Solution #1:

  1. On the printer, touch the Right Arrow icon, and then touch option Network.

  2. Touch option Wireless

  3. Then touch option Wireless Setup Wizard, and then touch OK.

  4. Touch the name of your wireless network name, and follow the steps there in order to connect it.

  5. Once that is successful, then see if you can print from the computer now.

Please reply at the box below to continue. Thank you,