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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8286
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I recently moved to a new address. I have a MacBook Pro

Customer Question

I recently moved to a new address. I have a MacBook Pro computer, and my e-mail is telling me that it cannot connect to sc.rr.com. When I moved time warner put in a new modem. Thamks.
Submitted: 6 months ago.
Category: Mac
Expert:  Viet - Mac Tech replied 6 months ago.

Hi,

I'm sorry about the issue. Does your email end with rr.com or twc.com etc.?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Expert:  Viet - Mac Tech replied 6 months ago.

Also, is your email currently working at the twc.com website?

Can you click on the Apple logo / menu at the top, then click on About this Mac..., then tell me your Mac OS X version, such

Please type at the box below, then click on the Send button below to communicate with me. Thank you.

Expert:  Viet - Mac Tech replied 6 months ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,