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Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 32247
Experience:  IT Engineer for over 15 years
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I cannot post anything on facebook. I have apple computer

Customer Question

I cannot post anything on facebook. I have apple computer
Submitted: 7 months ago.
Category: Mac
Expert:  Richard replied 7 months ago.

Hi there and welcome Shirley

What happens when you try to post something to facebook?

Customer: replied 7 months ago.
nothing happens when I type on facebook
Customer: replied 7 months ago.
I hit post and it does not send it
Expert:  Richard replied 7 months ago.

Thanks

Which internet browser are you using? eg: Safari?, Chrome?

Customer: replied 7 months ago.
I think I have been hacked. A person with a foreign accent and told me he would fix it for a fee
Customer: replied 7 months ago.
Firefox
Expert:  Richard replied 7 months ago.

Thanks

go to this link please

https://support.mozilla.org/en-US/kb/reset-preferences-fix-problems

You will see a blue button labelled

Refresh Firefox

Click and complete the onscreen process then try to use Facebook once done.

Let me know the results please.