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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I am trying to update my adobe flash player, but I can't,

Customer Question

I am trying to update my adobe flash player, but I can't, because it doesn't recognize my password...which I have never changed. Pretty frustrating, since I can't watch weather videos, etc. without updating. How do I resolve this problem with the password?
My user name is***** I am running Mac OS X Yosemite 10.10.5. Please help.
Submitted: 4 months ago.
Category: Mac
Expert:  Kamil Anwar replied 4 months ago.

Hello & Welcome to JustAnswer. Thank you for your question.

May i connect with you remotely to troubleshoot the issue directly? Thanks