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Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 16043
Experience:  5 years as Network Admin, 10+ years of IT support
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I am trying to clear problems with not being able to connect

Customer Question

I am trying to clear problems with not being able to connect to my I-tunes account.
Submitted: 6 months ago.
Category: Mac
Expert:  Josh replied 6 months ago.

Hi!

Usually, if you reset your password ***** use the new password, it will fix the issue.

Click here: https://iforgot.apple.com/password/verify/appleid#!&section=password

Enter your information and follow the prompts to reset your password.