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Robert
Robert, consultant
Category: Mac
Satisfied Customers: 8753
Experience:  many years in the computer consulting industry
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IPad mini (and IPad standard) do not recognize credit card

Customer Question

IPad mini (and IPad standard) do not recognize credit card reader from either INTUIT or EMS. All settings have been checked and re-checked. Card readers are recognized by an Apple mobile phone as well as an Android phone. As stated, I have gone through the IPAD setting 2 or 3 times with a tech, have uninstalled both INTUIT and EMS apps and re-installed without success.
Submitted: 6 months ago.
Category: Mac
Expert:  Quiksilver07070 replied 6 months ago.

Hello Kathryn, and thank you for choosing JUSTANSWER.com

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iPads do NOT always have the same iOS and RF Hardware as cell phones do, so just because it works on a Apple iPhone, does not automatically mean it will work on an iPad.

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So, what exactly do you mean the iPad wont recognize credit card readers? Do you mean, you want to make a PURCHASE with your iPad, but the credit card reader wont connect to the iPad for processing. Apple calls it APPLE PAY, and Samsung calls theirs SAMSUNG PAY.

The reason is....iPads do NOT have the NFC (near field communications) hardware that allow for you to TAP on the credit card reader and the payment to go through.

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Is that what you meant?

Expert:  Robert replied 6 months ago.

check the location settings. card readers usually require that you have those on

you also need to check the blue tooth as most card readers actually connect via blue tooth even though they plug into the device.