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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8286
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Just bought a new iphone6 - SN# 352022073864033 - and cannot

Customer Question

Just bought a new iphone6 - SN# ***** - and cannot get passed an ID issue, Seems that it is conflicting with my husbands phone ID ( Robert's iphone) My husbands phone id is in fact "Bob's iphone"
Submitted: 6 months ago.
Category: Mac
Expert:  Richard replied 6 months ago.

Hi there and welcome

What exactly happens when you try to get pass it? What message are you getting?