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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I reset my Apple password; now it works on my computer but

Customer Question

I reset my Apple password; now it works on my computer but not on my iphone
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Computer is HP Pavillion with Windows 7; phone is iPhone 4S
JA: Tell me a bit more about what's going on so he can help you best.
Customer: Reset my Apple password; works on computer but not on phone
JA: Is there anything else the Mac Technician should be aware of?
Customer: No
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Mac Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: Mac
Expert:  Mr.Med replied 5 months ago.

Hello and thanks for your question, my name is ***** ***** i will be assisting you today,

I'm sorry about the issue, First make sure you're typing it in correctly, and not incorrectly. if that didn't work please try to reset the password *****

let me know if you need further assistance

Thank you

Expert:  Mr.Med replied 5 months ago.

Has everything worked out please?