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Hello, thanks for your question,
PleasePress and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
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Try to restore the ipad by following the steps below :
1-Download Itunes from : https://www.apple.com/itunes/download/
2-Install itunes and plug in your iPad to your pc
3-press and hold the home button and the sleep/wake/power button at the same time for 45 seconds until the Apple logo appears, once that appears you can release the buttons
4-iTunes will give message iTunes has detected an iPad in recivery mode you must restore this iPad to continue
5-click restore if it does not go through click on the iPad in the left hand side of iTunes and click restore
6-restore iPad and now you should have your iPad back.
Additional Information : https://www.youtube.com/watch?v=Shrc3FeCJEQ
Hope this help, if you need further assistance please let me know and i will gladly continue to help
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