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Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 9922
Experience:  Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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How do I remove my old iPad from my devices so I can pass it

Customer Question

How do I remove my old iPad from my devices so I can pass it on to someone who can use it? My old iPad has been whipped clean but won't accept my password ***** it is now used for my new iPad. Thank you.
Submitted: 6 months ago.
Category: Mac
Expert:  Ashik replied 6 months ago.

Hi, I'm Ashik. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

Expert:  Ashik replied 6 months ago.

It is supposed to accept the password ***** if the account/password ***** ***** with another iPad.

You can remove the old iPad from iCloud website. On your computer, go to www.icloud.com

Login to your iCloud account that you used on your old iPad. Then click Find iPhone there (yes iPhone). Click on All Devices at the top from the resulting screen and select the old iPad. Now click "Remove from my Account" and the iPad will be disconnected from your account. Then the iPad can be registered with another Apple ID.

Refer this article --> https://support.apple.com/kb/PH2702?locale=en_US

If you have any questions or would like any additional information, please let me know and I will continue to help you

Expert:  Ashik replied 6 months ago.

Note, you must sign in to correct Apple ID or iCloud ID that you used on your old iPad. If you don't remember the ID used on your old iPad, you can find it from here --> https://iforgot.apple.com/appleid

If you don't remember the correct password, then you can reset it from here --> https://iforgot.apple.com/