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Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 16050
Experience:  5 years as Network Admin, 10+ years of IT support
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My problem is I cannot open my I 5 because I 't remember my

Customer Question

My problem is I cannot open my I 5 because I don't remember my password ***** the I. Cloud people can ring me and i can call emergency No. But cannot ring out and don't know my Apple ID either
Submitted: 6 months ago.
Category: Mac
Expert:  Josh replied 6 months ago.

Hi!

Since you forgot your Apple ID, first we will need to recover that. Click here: https://iforgot.apple.com/password/verify/appleid#!&section=appleid

Fill out the information to retrieve your Apple ID

After that, please go here: https://iforgot.apple.com/password/verify/appleid#!&section=password

Enter your information to reset your password.

Expert:  Josh replied 6 months ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as EXCELLENT, GOOD, or OK and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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