How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike, Mac Medic
Category: Mac
Satisfied Customers: 8628
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

I have a IHome speaker Imac. I've had it about a yr. it will

Customer Question

I have a IHome speaker for my Imac. I've had it about a yr. it will not speak anymore?
Is it done? It doesn't need a battery recharge since it's plugged into the computer see-ups
or does it?
Submitted: 5 months ago.
Category: Mac
Expert:  Jason Jones replied 5 months ago.


I am the person that will be helping you today.

If you plug the iHome Speaker into another device, does it work?

I will be standing by, looking forward to your response.

Thank you,

Customer: replied 5 months ago.
I don't have another USB port to plug it into?? I have an old radio and tv that's it! CarolI'm working on an old Imac version 10.705 Snow Leopard from 2006 which shouldn't be the problem! Both of the speakers on my Mac have gone just to npise when I want to hear music, etc. Should I send the speaker back into Apple to have them see what''s wrong with it? Carol
Expert:  Jason Jones replied 5 months ago.

Thank you for the update. May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.

Customer: replied 4 months ago.
It says to take my headphones off which I don't even have!! then the speaker shuts off?
Customer: replied 4 months ago.
I've tried 2 other ports on the key boar and the monitor, but it won't stay on and I don't have headphones just the Ihome speaker and the 2 in the computer that have quit working or are just noise!
Customer: replied 4 months ago.
It says I am connected but nothing lights up on the top of the speaker?
Expert:  Jason Jones replied 4 months ago.

I have run out of ideas.

For this reason, I am opting out of the question and allowing another expert the chance to help.

The next expert will see all that is on this page, so there will be no need to repeat anything.

When another expert picks this up, you will be notified by email.

Thank you for your patience.

- Jason

Expert:  Mike replied 4 months ago.

1. Shut down the computer.
2. Unplug the computer's power cord.
3. Wait fifteen seconds.
4. Attach the computer's power cord.
5. Wait five seconds, then press the power button to turn on the computer.
6. Press and hold the Command-Option-P-R keys before the gray screen appears.
7. Hold the keys down until the computer restarts again at least twice.
8. Release the keys.

Then let me know