How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike, Mac Medic
Category: Mac
Satisfied Customers: 8286
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

I upgraded Thunderbird on my macbook pro and lost a very

Customer Question

I upgraded Thunderbird on my macbook pro and lost a very important folder in mail.
Submitted: 6 months ago.
Category: Mac
Expert:  Dustin replied 6 months ago.
Welcome to, my name is ***** ***** I will do my best to assist you. What version of osx do you have on your macbook pro, you can check as follows. Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply. Thank you, *****