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dresteve2000
dresteve2000, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 1557
Experience:  10+ years of experience in electronics and computers
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Have iphone 6plus; just updated the latest software upgrade

Customer Question

have iphone 6plus; just updated the latest software upgrade and can't open phone, or shut off?
Submitted: 11 months ago.
Category: Mac
Customer: replied 11 months ago.
can you call me on my husband's phone(###) ###-#### *****'t open my phone & therefore can't answer a voice call or text message.
Expert:  dresteve2000 replied 11 months ago.
Hi, please Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears.That will reset your phone so you can use it.
Expert:  dresteve2000 replied 11 months ago.
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