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Shefin
Shefin, Mac Support Specialist
Category: Mac
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Experience:  Experience with a world famous computer manufacturer
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Unable to ativate ipad, unknown id and password

Customer Question

unable to ativate ipad, unknown id and password
Submitted: 10 months ago.
Category: Mac
Expert:  Shefin replied 10 months ago.

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Please try the instructions in the link below.

https://support.apple.com/en-in/HT206214

In some cases, the hint that you see on the Activate iPhone screen might not match your current Apple ID. To make sure that you're entering your Apple ID information correctly, try the steps in the link below.

https://support.apple.com/en-us/HT206203

If the issue persists, or you have any questions, please be back and let me know.

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