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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Safria fails to download file JA: Sometimes things that you

Customer Question

Safria fails to download file
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Mac Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: I have purchased some files but Safari fails to download they sent them as well per wetransfer to see if they would open there but still gives message safari failed to download, it also suggest browser settings to change my download settings but can't find anything there
JA: Is there anything else important you think the Mac Technician should know?
Customer: No
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Mac Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: Mac
Expert:  Mike replied 5 months ago.
Please go to the Apple logo at the upper left of your computer screen to About This Mac and give me this information: • The exact system Version (listed right under OS X ??) • Processor • Memory