How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8279
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

My MacBook Pro laptop can't get internet after it was knocked

Customer Question

My MacBook Pro laptop can't get internet after it was knocked out no attaching DVD player to it
Submitted: 6 months ago.
Category: Mac
Expert:  Dustin replied 6 months ago.
Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you. Can you check the OSX version first, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply. Next if you open the wireless utility, or airport utility. Can it see any wireless networks/ And can you connect to the internet via ethernet?