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John T. F.
John T. F., Mac Druid
Category: Mac
Satisfied Customers: 2951
Experience:  20+ years in the computer/Mac industry
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I am unable to delete my mail from my iPad. I tried deleting

Customer Question

I am unable to delete my mail from my iPad. I tried deleting last night, 100 old email & they
did not 'move to TRASH'. Help. Also on my laptop I am unable to access the Topanga County library. My computer teacher is also not able to do it. But I was in the library & their
computers were able to access my account. thanx,Sue Forbes
Submitted: 7 months ago.
Category: Mac
Expert:  John T. F. replied 7 months ago.

Hi!

If you're having trouble with an email account, it may be easiest for you to remove and re-add the account.

TO REMOVE ACCOUNT

From the home screen, tap Settings.

tap “Mail Contacts, Calendars”

From the Accounts section, tap the email account you wish to remove.

tap “Delete Account”.

tap “Delete” to confirm.

TO ADD ACCOUNT

In Settings > “Mail Contacts, Calendars”…

In the Accounts section, Tap “Add Account”.

tap your email provider (AOL, for example), or use "Other" if not listed

Follow the onscreen steps and provide the required information to configure your account. In the boxes provided you should enter your name, complete email address, password, and a description of the account.

Once you’ve entered your information, in the top right, tap Next.

After your account has been verified, in the top right, tap Save. (Note: Make sure that the Mail option is turned ON.)

When the account setup has been completed, test that it works properly.

Thanks and good luck!

John