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Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 16873
Experience:  5 years as Network Admin, 10+ years of IT support
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Computer is slow. How do I clean it out?

Customer Question

Computer is slow. How do I clean it out?
Submitted: 9 months ago.
Category: Mac
Expert:  Josh replied 9 months ago.
Hi, Thank you for contacting us about your issue. For this type of issue, it is easiest if I connect to your computer and perform the fix for you so that you can sit back, relax, and watch the process being completed rather than trying to follow complicated steps. I am sending you a remote services offer so that I can connect. After you accept the offer, I will provide you with the steps so I can connect. Please allow 1-2 minutes for the offer to appear.
Customer: replied 9 months ago.
Please return $5.
Customer: replied 9 months ago.
Return $5
Expert:  Josh replied 9 months ago.
Would you like to fix your issue?
Customer: replied 9 months ago.
No
Expert:  Josh replied 9 months ago.
Okay, thank you.
Customer: replied 9 months ago.
Cancel question and return $5
Customer: replied 9 months ago.
Return money.
Customer: replied 9 months ago.
How do I get $5 back?
Customer: replied 9 months ago.
You say I can cancel anytime. Please do so.
Expert:  Josh replied 9 months ago.
Please view this link for a refund: http://ww2.justanswer.com/help/how-can-i-request-refund-0